We want you to shop with confidence. Whether you changed your mind or received a defective item, we're here to help.
Non-Quality Returns
If you're not satisfied with your purchase, the item doesn't fit, or you simply changed your mind, you may request a return within30 days of delivery. Items must be unworn, unwashed, in original condition with tags attached, and returned in the original packaging. Bulk Sale orders, Final Sale products, and incomplete bundles or packs are not eligible for return.
Manufacturing Defects
If your item has a manufacturing defect, please contact us within 30 days of delivery. Claims made after 30 days, or for damage caused by improper use, accidents, normal wear and tear, or incorrect washing, are not covered.
Additional Information
We reserve the right to reject requests that do not meet the above conditions and to make the final assessment of all return requests and product conditions.
* Final Sale Policy
Final Sale items are clearance products offered at a discounted price. Due to their discounted nature, Final Sale items cannot be returned or exchanged, except in cases of manufacturing defects or incorrect items received. Final Sale returns are not accepted for reasons including: · Change of mind · Size or fit concerns · Fabric preference (feel, thickness, comfort) · Style preference · Color differences caused by lighting or screen settings · Minor loose threads that do not affect product use · Wrinkles or folds caused by packaging or shipping · Damage caused after use or washing If you would like the option to return an item, please do not purchase Final Sale products.
* Final Sale Policy
Final Sale items are clearance products offered at a discounted price. Due to their discounted nature, Final Sale items cannot be returned or exchanged, except in cases of manufacturing defects or incorrect items received. Final Sale returns are not accepted for reasons including: · Change of mind · Size or fit concerns · Fabric preference (feel, thickness, comfort) · Style preference · Color differences caused by lighting or screen settings · Minor loose threads that do not affect product use · Wrinkles or folds caused by packaging or shipping · Damage caused after use or washing If you would like the option to return an item, please do not purchase Final Sale products.
Can I exchange my product?
- We currently do not offer direct exchanges. Please return your item and place a new order for the item you need.
What items cannot be returned?
Items cannot be returned if they are: · Final Sale products · Bulk Sale products · Worn, washed, damaged, or missing original tags/packaging · Returned after 30 days of delivery
I received a damaged, defective, or incorrect item. What should I do?
- Please contact our Customer Care Team at: support@crzyoga.com with your order number and photos of the issue. We will assist you as soon as possible.
How can I check my refund status?
- Once your return is processed, your refund will be issued to the original payment method. Please check with your payment provider for the refund status.
I received the wrong size. Can I exchange it?
- We do not offer direct exchanges. Please return your item and place a new order for the correct size.
Non-Quality Returns
If you're not satisfied with your purchase, the item doesn't fit, or you simply changed your mind, you may request a return within30 days of delivery. Items must be unworn, unwashed, in original condition with tags attached, and returned in the original packaging. Bulk Sale orders, Final Sale products, and incomplete bundles or packs are not eligible for return.
Manufacturing Defects
If your item has a manufacturing defect, please contact us within 30 days of delivery. Claims made after 30 days, or for damage caused by improper use, accidents, normal wear and tear, or incorrect washing, are not covered.
Additional Information
We reserve the right to reject requests that do not meet the above conditions and to make the final assessment of all return requests and product conditions.
* Final Sale Policy
Final Sale items are clearance products offered at a discounted price. Due to their discounted nature, Final Sale items cannot be returned or exchanged, except in cases of manufacturing defects or incorrect items received. Final Sale returns are not accepted for reasons including: · Change of mind · Size or fit concerns · Fabric preference (feel, thickness, comfort) · Style preference · Color differences caused by lighting or screen settings · Minor loose threads that do not affect product use · Wrinkles or folds caused by packaging or shipping · Damage caused after use or washing If you would like the option to return an item, please do not purchase Final Sale products.
* Final Sale Policy
Final Sale items are clearance products offered at a discounted price. Due to their discounted nature, Final Sale items cannot be returned or exchanged, except in cases of manufacturing defects or incorrect items received. Final Sale returns are not accepted for reasons including: · Change of mind · Size or fit concerns · Fabric preference (feel, thickness, comfort) · Style preference · Color differences caused by lighting or screen settings · Minor loose threads that do not affect product use · Wrinkles or folds caused by packaging or shipping · Damage caused after use or washing If you would like the option to return an item, please do not purchase Final Sale products.
Return Process
Need to return an item? Follow these steps:
1. Contact Us
Email our Customer Care Team at: support@crzyoga.com Please include: · Order number · Item(s) you would like to return · Reason for return
2. Get Return Instructions
Our team will provide the return address and instructions within 2 business days. Please follow the instructions provided to ensure your return can be processed successfully.
3. Ship Your Return
Customers are responsible for return shipping costs, customs fees, taxes, and any other return-related charges. Please ship your return with a valid tracking number. CRZ YOGA is not responsible for lost return packages.
4. Receive Your Refund
Once your return is received, we will process your refund within 2–4 business days. Refunds will be issued to your original payment method, including applicable taxes charged. Please allow additional time for your bank or payment provider to process the refund.
* Final Sale Policy
Final Sale items are clearance products offered at a discounted price. Due to their discounted nature, Final Sale items cannot be returned or exchanged, except in cases of manufacturing defects or incorrect items received. Final Sale returns are not accepted for reasons including: · Change of mind · Size or fit concerns · Fabric preference (feel, thickness, comfort) · Style preference · Color differences caused by lighting or screen settings · Minor loose threads that do not affect product use · Wrinkles or folds caused by packaging or shipping · Damage caused after use or washing If you would like the option to return an item, please do not purchase Final Sale products.
Exchanges Policy
We currently do not offer direct exchanges. If you need a different size, color, or style, please return your original item and place a new order.
Return & Refund FAQs
Can I exchange my product?
- We currently do not offer direct exchanges. Please return your item and place a new order for the item you need.
What items cannot be returned?
Items cannot be returned if they are: · Final Sale products · Bulk Sale products · Worn, washed, damaged, or missing original tags/packaging · Returned after 30 days of delivery
I received a damaged, defective, or incorrect item. What should I do?
- Please contact our Customer Care Team at: support@crzyoga.com with your order number and photos of the issue. We will assist you as soon as possible.
How can I check my refund status?
- Once your return is processed, your refund will be issued to the original payment method. Please check with your payment provider for the refund status.
I received the wrong size. Can I exchange it?
- We do not offer direct exchanges. Please return your item and place a new order for the correct size.
We want you to shop with confidence. Whether you changed your mind or received a defective item, we're here to help.
Non-Quality Returns
If you're not satisfied with your purchase, the item doesn't fit, or you simply changed your mind, you may request a return within30 days of delivery. Items must be unworn, unwashed, in original condition with tags attached, and returned in the original packaging. Bulk Sale orders, Final Sale products, and incomplete bundles or packs are not eligible for return.
Manufacturing Defects
If your item has a manufacturing defect, please contact us within 30 days of delivery. Claims made after 30 days, or for damage caused by improper use, accidents, normal wear and tear, or incorrect washing, are not covered.
Additional Information
We reserve the right to reject requests that do not meet the above conditions and to make the final assessment of all return requests and product conditions.
* Final Sale Policy
Final Sale items are clearance products offered at a discounted price. Due to their discounted nature, Final Sale items cannot be returned or exchanged, except in cases of manufacturing defects or incorrect items received. Final Sale returns are not accepted for reasons including: · Change of mind · Size or fit concerns · Fabric preference (feel, thickness, comfort) · Style preference · Color differences caused by lighting or screen settings · Minor loose threads that do not affect product use · Wrinkles or folds caused by packaging or shipping · Damage caused after use or washing If you would like the option to return an item, please do not purchase Final Sale products.
Return Process
Need to return an item? Follow these steps:
1. Contact Us
Email our Customer Care Team at: support@crzyoga.com Please include: · Order number · Item(s) you would like to return · Reason for return
2. Get Return Instructions
Our team will provide the return address and instructions within 2 business days. Please follow the instructions provided to ensure your return can be processed successfully.
3. Ship Your Return
Customers are responsible for return shipping costs, customs fees, taxes, and any other return-related charges. Please ship your return with a valid tracking number. CRZ YOGA is not responsible for lost return packages.
4. Receive Your Refund
Once your return is received, we will process your refund within 2–4 business days. Refunds will be issued to your original payment method, including applicable taxes charged. Please allow additional time for your bank or payment provider to process the refund.
Exchanges Policy
We currently do not offer direct exchanges. If you need a different size, color, or style, please return your original item and place a new order.
Return & Refund FAQs
Can I exchange my product?
- We currently do not offer direct exchanges. Please return your item and place a new order for the item you need.
What items cannot be returned?
Items cannot be returned if they are: · Final Sale products · Bulk Sale products · Worn, washed, damaged, or missing original tags/packaging · Returned after 30 days of delivery
I received a damaged, defective, or incorrect item. What should I do?
- Please contact our Customer Care Team at: support@crzyoga.com with your order number and photos of the issue. We will assist you as soon as possible.
How can I check my refund status?
- Once your return is processed, your refund will be issued to the original payment method. Please check with your payment provider for the refund status.
I received the wrong size. Can I exchange it?
- We do not offer direct exchanges. Please return your item and place a new order for the correct size.
